Refund policy

Luna B products are worn directly on the body and because of that, we do not offer returns, exchanges, or cancellations once your items have left our possession. Please read item descriptions, measurements, etc. carefully before purchasing, and don't hesitate to reach out if you have questions!

It is important to us, however, that we provide quality products to you! Please inspect your order upon receipt and contact us immediately (or within 1 week) if you discover a defect at lunabjewelry@gmail.com. Please include a picture and description of the problem so that we can evaluate the issue and make it right.

Luna B is not responsible for normal wear and tear or damage caused by lack of care, incorrect storage, or lost or stolen jewelry.

All items purchased on clearance, sale, or that are otherwise discounted are FINAL (this includes items purchased during storewide sales). Please read item descriptions carefully.