Shipping policy
Shipping
All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that Luna B is not responsible for USPS delays, lost shipments, or items damaged in the mail. If one of these unfortunate scenarios occurs, please file a claim with the post office online at https://www.usps.com/help/claims.htm
Domestic Shipping Rates & Estimates
| Shipping Option | Estimated Delivery Time | Price |
| Standard (0-1lb) | 3-4 business days | $4.50 |
| USPS Priority Flat Rate (0-5lb) | 1-3 business days | $13.75 |
| USPS Priority (5-70lb) | 3-4 business days | $22.80 |
| Standard (orders $75+) | 3-4 business days | FREE |
International Shipping Rates
Luna B offers international shipping with DHL and USPS (United States Postal Service). Shipping charges for your order will be calculated and displayed at checkout.
Local Delivery
Luna B does not offer local delivery but does offer local pickup if you're in Portland. Please see below for details.
In Person Pick Up
Luna B now offers in-person pickup in Southwest Portland (just south of Multnomah Village). Use code PORCH for local pickup and email lunabjewelry@gmail.com to coordinate a pickup date within 4 business days.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at lunabjewelry@gmail.com with your name and order number, and we will look into it for you.
If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at lunabjewelry@gmail.com with your name and order number, and we will look into it for you.